Rapitran

Distributed
Warehousing

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SOLUTIONS BUILT FOR TODAY'S COMMERCE

Rapitran delivers logistics services crafted for the demands of modern e-commerce, where customers expect dependable and prompt shipping. We prioritize streamlined, precise, and scalable fulfillment operations to help your company meet these needs.

 

Our methods are always advancing, focusing on efficiency from packaging through storage and delivery. We leverage a network of fulfillment partners and integrated technology to support our clients.

Our Network-Based Fulfillment Approach

Meeting Customer Demands
As e-commerce evolves, customers expect faster and more accurate deliveries. Satisfying these expectations requires a strong and flexible logistics plan. The real work starts after the sale: fulfilling orders correctly, protecting packages, and delivering on time.
How Our Network Operates
Our approach gives you access to several fulfillment centers without the high costs of building your own. When an order is placed, our system selects a facility in our partner network that has the needed inventory and is best positioned to serve the customer quickly. Managing multiple warehouses independently means significant expenses for property, staff, and operations. Our model lets you take advantage of this distribution by only paying for the space and services you use, with flexible arrangements.
Careful and Accurate Execution
We process orders of any size, from single items to large shipments, following your packaging and shipping preferences. Special handling or kitting requests are welcome. Our priority is consistent, precise fulfillment. Staff at our partner locations are trained to promptly receive, inspect, and process your inventory. You’ll usually get documentation, like inspection photos and receiving reports, for transparency and confirmation of your goods’ condition and quantity.
A Coordinated Workflow
Order fulfillment involves several steps that must work in harmony. Our technology and procedures are designed to keep each stage—from order entry to carrier handoff—running smoothly together. Any disruption can cause
Technology for Greater Visibility
We use technology to bring transparency and efficiency to logistics. Our systems review data on sales patterns, inventory movement, and regional demand. These insights help guide your restocking choices, with our platform offering automated low-stock alerts or restock suggestions based on your settings. You always have the option to accept, adjust, or ignore these recommendations. You can also set up automated business rules in our platform. For instance, you might specify a process for handling damaged goods, such as isolating the item, recording the damage, and starting a return to the supplier. Our receiving teams will follow these instructions as part of their workflow.

SMARTER BUSINESS ANALYTICS

Today, we’re surrounded by data but often struggle to interpret it. Our AI-powered Business Analytics and Big Data tools present information in a clear, actionable way to help your managers make better decisions.

We also use automated systems to track and manage your inventory. When products are nearing expiration or running low, you’ll get a system alert. You can then choose to clear out old stock or reorder as needed, helping you avoid fulfillment delays or downtime.

We also implement what we call Advanced Protocols—standing instructions for handling specific challenges in order fulfillment. These protocols guide our staff and allow us to act quickly in unexpected situations, following your preferences without waiting for new instructions and minimizing delays.

You decide how your orders are processed. By setting up Advanced Protocols, you have a backup plan in place for any issues. If you have special requests, let us know—we’re happy to customize orders, including loyalty programs, promo codes, samples, and more.

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Process evaluation and tracking
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Unified database administration
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Data-driven reports and dashboards
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Strategic planning for inventory placement
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Carrier and logistics selection
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Support for material handling and sorting systems

If you think this list is impressive, just wait to see what more AI can do!

Continuous innovation and improvement set us apart. While others settle for average, we keep enhancing our advanced system. Our success is rooted in our commitment to excellence and delivering unmatched service to our customers.

A Mutual Focus on Satisfaction

Our partnership is built on mutual success: your growth fuels ours, and our dependable service strengthens your customer relationships. We know customer satisfaction is key, and we apply this principle to every fulfillment process we handle for you.

Optional Shared Inventory Program

For eligible clients, we offer an optional program to boost delivery speed for select, high-demand products. Participation is by application and requires strict standards for product quality and documentation.

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Program Details:
  • Eligibility: Clients must be approved based on product type, reliability, and quality. Only new, undamaged items in original packaging are accepted. Standard procurement documents (invoices, receipts) are required for all goods in the program.
  • How It Works: Approved, identical products from multiple clients are stored in specific locations within our network. When you sell an eligible item, the system fulfills it from the closest stocking location. Your inventory is automatically and accurately updated in real time. The client whose stock was used receives an inventory credit.
  • Client Oversight: You can review fulfillment details for orders filled from the shared pool. The program is designed to lower shipping costs and speed up delivery for fast-selling products.
  • Quality Control: Enrollment is limited, and participation is regularly reviewed to ensure all items meet our quality requirements.
Participation in the Shared Inventory Stock program is selective and limited. Once approved, you’ll send the required inventory to us. All items must have proper acquisition documents like checks, invoices, or receipts. You should also be authorized by the manufacturer to resell products when necessary.
When an order is placed for a participating product, our AI finds the nearest warehouse with available stock. Even if that warehouse doesn’t have your inventory, we’ll fulfill the order with identical items and update your inventory records.
All your order processing instructions still apply when using the Shared Inventory Stock program. We’ll photograph fulfilled orders and upload images to the CRM for your verification.
If you’d like to join the Shared Inventory Stock program, contact us today! You can call or email us to get started.
* Only select merchandise and brands are eligible for the Shared Inventory Stock program. We enforce strict quality controls to ensure a positive experience for all {COMPANY} customers. Rapitran reserves the right to deny participation at its discretion.

Our Fulfillment Process

Send Inventory: Ship your products to our designated receiving centers with the necessary documentation.
Optimal Placement: Our system suggests the best inventory distribution across our partner network based on sales trends and regional needs.
Receiving & Inspection: Inventory is received, checked, and logged at the partner facility. You get confirmation and documentation.
Order Integration: Your customer’s order is received into our platform through your sales channel integration.
Fulfillment Routing: The system selects the best facility to fulfill the order, considering proximity and stock levels.
Order Processing: The item is picked, packed to your specifications, and labeled for shipping.
Carrier Selection & Shipping: A shipping method is chosen based on your preferences, and the package is handed to the carrier. Tracking info is updated in your dashboard.
Delivery & Completion: The package is delivered to your customer, completing the process.
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Difficulties with order fulfillment kept my brand from reaching the highest level of customer satisfaction. As the EVP, I needed to find the best solution to address these issues. Solution Rapitran gave me access to top-tier order fulfillment, and now I’m confident that packages are always delivered accurately and on schedule.

Kyle Andrew

EVP, CMO at American Eagle Outfitters

CUSTOMER SERVICE

Rapitran is committed to exceptional after-sales service, customer support, and satisfaction. If you have questions or need assistance with an order, please contact us. Our customer service team is available 24/7 to ensure your business and customers receive the best care. You can reach us by phone, email, online chat, or through our internal ticket system (note: you must be a customer with an active subscription to use the ticket system).

(800) 679-1733
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